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Motivational Interviewing and Stages of Change:
Principles and practices in community corrections
The course integrates Prochaska and DiClemente’s stages of change model and Miller and Rollnik’’s motivational interviewing principles. The resulting program, when implemented
in the field of community corrections, will increase the likelihood that clients will successfully follow a course of action toward change and thereby reduce their risk of recidivism.
Motivational interviewing consists of a set of formalized theory-based and empirically evaluated interpersonal communication techniques designed to help your clients identify and
acknowledge self-defeating behaviours and to move toward cessation. It relies on non-confrontational approaches that ideally result in clients expressing concern about their behaviour
and the need to alter it. The central guiding assumption upon which this course rests, is that, motivation is a variable state rather than a static trait. The amount of motivation a
client possesses at a particular time is fluid and can be increased by external forces (e.g., counsellor actions, skills). Through purposeful interaction, the criminal justice worker
can enhance client motivation to change problematic behaviour.
This two day workshop will be of interest to individuals engaged in a case management and/or counselling capacity in the criminal justice system.
Morry Ulrich M.Ed. Counselling Psychology
Wayne Skinner, M.S.W.
Marilyn Herie, M.S.W., Ph.D. (Candidate)
Lorna Sagursky, B.Sc.
Contact us: 1-877-889-6158
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Physical Self Protection & Disengaging Skills
During the past several years, CTI has received numerous requests for training that enhances the safety of crisis staff
who may be physically assaulted in the course of their work. This two-day introductory program exposes staff to the skills
of self protection and disengaging that are non-violent. Moreover, they are designed to enhance safety while preserving the
therapeutic relationship between the individual and the staff member.
Professionals and volunteers working in community mental health, criminal justice, street-based agencies, community centres, schools, nursing, addictions, emergency services, group homes, transition shelters, and any services encountering people in crisis.
Contact us: 1-877-889-6158
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Proactive Trauma Management
Through the regular course of their work, many professionals are exposed to a variety of situations
that can have a profound impact on their personal and work life. These situations may be life
threatening, gruesome, emotionally disturbing, or the result of an unexpected death or other personally
distressing experience. Called critical incidents, these events can result in critical incident stress,
which may include a variety of intrusive and disruptive symptoms that can affect one’s ability to
function during the event or later.
This workshop is designed to train mental health professionals (e.g., counsellors, clinical social workers,
psychiatric nurses), victim service workers, and peer personnel from high risk professions (e.g., emergency
health and human services, policing and corrections, various industries) in the effective management of
critical incident stress (CIS).
Through short lectures, small group discussions, and structured exercises, participants in this introductory
course will have the opportunity to:
This advanced level course is a follow-up to Level I, providing participants with an opportunity to develop some of
the key skills of defusing and debriefing, to practice the debriefing process in small groups, and to learn the
ways to alter the debriefing process to meet a variety of situations.
This workshop will build on the material presented in Level I. Through the use of role playing, simulations, and
case discussions, participants will have the opportunity to:
Levels I & II qualify as credits toward the Justice Institute of British Columbia’s Trauma Response Certificate Program. These
Courses are also recognized as credits towards the Certified Trauma Specialist designation by the Association of Traumatic Stress
Specialists. This latter organization is the only certifying body for specialists in this area. Application for credit is also
being pursued through the Ontario College of Social Workers.
We also offer a 2-day Peer Support Training program for those agencies or communities who wish to provide such a service within
their community. Prerequisite for 2 Day program is Level l Pro-active Trauma Management.
Contact us: 1-877-889-6158
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Relapse Prevention and Community Corrections
In recent years CTI has been adopting principles of relapse prevention in the delivery of case management workshops and is now offering a course specifically designed
to explore relapse prevention applications in community corrections. Conceptions of Relapse Prevention models are no doubt diverse. We feel it is therefore clinically
appropriate to present an overview of its application to the fields of corrections specifically (as we have in the community mental health field) in reducing the risk
of recidivism. In traditional applications of relapse prevention programs i.e., substance abuse, smoking cessation, obesity etc. ambivalence and relapse are acknowledged
and viewed as opportunities to move the client toward healthy outcomes. Relapse is recognized as a distinct stage of change rather than a failure to change.
Individuals working in case management/counselling capacity with individuals in conflict with the law.
Morry Ulrich, M.Ed. Counselling Psychology
Wayne Skinner, M.S.W.
Marilyn Herie, M.S.W., Ph.D. (Candidate)
Contact us: 1-877-889-6158
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Relapse Prevention & Community Mental Health
As the management of psychiatric patients increasingly moves into the community and away from institutional settings, a new agenda emerges that requires an
important set of sub-skills in the community mental health worker - collaboratively identifying high risk situations and the teaching of appropriate coping
skills in response to such situations.
This program will introduce participants to principles of relapse prevention, Kavanaugh’s model of Relapse in Schizophrenics, cognitive-behaviour theory and
practice and maintenance principles as they specifically relate to the mentally disordered.
This program will be of interest to front line staff in all areas of mental health; i.e. RN’s, RNA’s, psychiatric assistants, community psychiatric nurses,
ACT Team members, integrated crisis response team members, case managers, and social workers with a psychiatric case load.
Morry Ulrich, M.Ed. Counselling Psychology
Marilyn Herie, M.S.W. Doctoral Candidate
Wayne Skinner, M.S.W.
Contact us: 1-877-889-6158
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Responding to Individuals in Crisis: Assessment, intervention and stabilization
In contrast to Crisis Intervention With the Hostile and Aggressive Individual, the Responding to Individuals in Crisis focus
on assessment, intervention and stabilization of people experiencing a crisis created by a mental illness, psychotic episode,
severe depression or suicidal thoughts. Further, the program is designed to assist the crisis intervenors' efforts to teach
coping and problem solving strategies to the person in crisis, as a critical component of the intervention process.
This program has been delivered to a variety of staff involved in providing 24-hour crisis response services in Ontario
including; CMHA - Lambton County, York Central Support Services, Peel Integrated Crisis Response team members and Cat
Lake Ahki Pimadizewening Weecheewaywin Healing Centre.
The program will be of particular interest to individuals engaged in 24-hour distress call centres, mobile crisis response
teams, psychiatric triage and intervention in hospitals, ACT team members.
John Sawdon, M.Sc..
Jeanette Ambrose, M.Ed.
Other instructors to be named.
Contact us: 1-877-889-6158
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Responding to Trauma and Loss:
Intervening with youth in schools and communities
School and community caregivers are frequently required to provide trauma and grief aftercare following tragedies such
as accidents, suicides, murder and other violent and upsetting events. These extraordinary and unpredictable events may
have devastating, and sometimes long-term consequences. As school and community responders, we can be an integral part
of a positive, supportive "recovery environment", facilitating and strengthening natural supports and augmenting them
when necessary. However, we often rely on standardized responses that may be inadequate or inappropriate to meet the
particular needs of affected youth, families as well as school staff and other community caregivers.
This 2-day workshop is for mental health counsellors, school personnel, clergy, and other community responders. It
will examine a range of reactions experienced by individuals, families and groups in school and community settings. It
will explore in greater depth than introductory postvention/trauma response courses, the immediate and intermediate
individual and group interventions appropriate to trauma and grief. Participants will have the opportunity to observe
and practice a range of group interventions. The workshop will be interactive and skill building, utilizing
presentations, case examples and planning, small group exercises, role-plays, etc.
Jeannette Ambrose, B.A., M.Ed.
Contact us: 1-877-889-6158
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Self in Transformation
Transformation is the journey that the Self goes through in order to reclaim its wholeness. It is the process of dying to the
old and being reborn to the new. During the process one is faced with one’s innermost fears; unresolved and blocked emotions; non-supportive
mental as well as emotional patterns. To begin the process of learning to recognize, accept, and integrate qualities that may emerge from
the "dark" unconscious.
In a climate of trust and mutual acceptance the program will introduce participants to individual and small group experiential exercises,
movement, mediation, visualization, and time for individual reflective journaling. We will explore the realms of spirit within ourselves
in an environment that embraces all belief systems and experiences of spirit. As a participant you will embark upon an inner journey that
will challenge you in a gentle and supportive process.
Medea Bavarella Chechik, B.A.
Steven Hughes, M.Ed.
Contact us: 1-877-889-6158
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Strategies to Facilitate A Healthy School Culture: Creating environments that are safe, respectful, inclusive and collaborative
This workshop will enhance participants’ knowledge and understanding of the critical steps required to transform
their schools into healthy learning organizations, leading to creating environments that are safe, inclusive,
respectful and collaborative. We will explore what works in transforming school cultures, strategies in responding
to the needs of youth at risk of exclusion, and explore lessons learned from the "Beyond the Halls"TM
project.
School administrators, social workers, guidance heads, department heads and any interested teachers, parents and
student leaders. This seminar is vital to anyone facilitating change within schools.
Graham Vardy, B.E.S.
John Sawdon, MSc.
Susan Reid-MacNevin, Ph.D.
Debra Pepler, Ph.D., C. Psych.
Contact us: 1-877-889-6158
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Supervising Crisis Staff
CTI piloted this program in the spring of 2001 with the Children’s Aid Society of Toronto. Through generous and critical
feedback from the field over the past year, we have enhanced and evolved this dynamic and practical training program. The
main focus of the course remains the same. This program will provide practical tools and resources to those who supervise
and manage staff on the front-line of service delivery, where the risks of anger, hostility and violence are present.
This 2-day program will provide managers, supervisors, directors and senior agency staff an opportunity to learn effective
strategies in developing a work environment culture that promotes safety and mutual respect. Participation in this program
will allow you to expand your resource base in both developing and coaching your staff team.
John Sawdon, M.Sc..
Graham Vardy, B.E.S.
Steven Hughes, M.Ed.
Melanie Oda, R.N, M.H.Sc.
Contact us: 1-877-889-6158
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Train the Trainer:
Crisis intervention with explosive children, teens and others
This workshop has been redesigned to address the recommendations arising from recent inquests into the deaths
of children/youth in care as a result of restraints. The inquest juries recommended that individuals working
in the field of human services understand the dangers of inappropriate restraints. Equally, recommendations
indicated a need to implement practices that support an understanding of the needs and issues of each client
in care, and, that case conferences be convened for those who continue to act out behaviours that are dangerous
to themselves and others.
CTI's approach to crisis training has always been focused on prevention. Our skills training program reinforces
the need to build relationships with clients, to understand the intra and interpersonal dynamics, and, to enhance
the staff's role as facilitator of learning. In achieving this we have designed a program which includes the
following components:
Individuals in crisis may respond to a sense of helplessness and loss of control through withdrawal, depression, suicide
attempts or overtly through angry outbursts and/or violent attacks. The intent is to help workers to respond to individuals
in their care through enhanced personal awareness, appropriate verbal and non verbal interventions and active disengaging skills.
Emphasized are the principles of empowerment, clarity and coalition building. By utilizing those principles, we will explore
how we might defuse the level of arousal, assist clients to regain control and work co-operatively in a problem-solving format.
Individuals interested in delivering the 3-day Crisis Intervention program within their agencies.
Participants applying to this program must have completed CTI’s 3-day Crisis Intervention Program (within the past three years.)
This intensive three-day program is highly experiential or "hands on", as are all of CTI's workshops. The workshop involves a certain amount of "self-disclosure" in a safe, comfortable
and enriched learning dynamic.
The first day of the programme has a number of goals which guide the type of learning activities that we initiate. In creating a dynamic which supports participation, ownership and
learning, we attempt to facilitate an atmosphere that provides for the safety and inclusion needs of the participants. Within this framework, we focus much of our day's activities
on what each individual participant brings to the crisis situation. This self awareness enhancing goal is achieved through explorations of crisis generally, learnings and personal
histories in managing anger, and exploration of factors which influence crisis and anger. Through actual simulations which are based on the participants work history, we heighten
awareness of the dynamics which contribute to the escalation of anger and aggression. The experiential context provides the data in exploring strategies either to reduce the level
of arousal in defusing the situation or in disengaging from the encounter. The final session of the day is designed to heighten participants awareness of the non-verbal cues clients
may exhibit. This is a fun exercise which stresses the need to initiate early contact with the client in fostering principles of empowerment, clarity and coalition building.
Outline:
The second day of the program moves the participant to a process of engaging the client. This is achieved through an exploration
of a number of behavioural and physiological models of crisis escalation.
Within this context, strategies and skills for reducing the level of arousal and engaging in a problem solving focus are practiced.
Day 2 is a very intense day for participants. It involves them in a number of simulations from which to both practice intervention
and to learn the skills involved in defusings. The simulations are designed from the participants greatest challenges which were
articulated in Day 1.
Outline:
Day three continues to foster a cohesive, safe and inclusive dynamic for the group. Through the use of a strength bombardment exercise,
we attempt to heighten participant awareness of the need to let go of their self critic. Equally, this exercise underscores the
need to communicate the positive attributes and behaviours we see in others. This process provides a foundation from which to
continue with the previous days' simulations. From here we explore attribution theory and anger, team interventions, debriefing
and defusing of critical incidents and prevention planning for the agency as a whole.
Outline:
John Sawdon, M.Sc.
Graham Vardy, B.E.S.
Steven Hughes, M.Ed.
Melanie Oda, R.N, M.H.Sc.
Steven Hall, B.A.
Contact us: 1-877-889-6158
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Train the Trainer:
Crisis intervention with the hostile and aggressive individual
CTI Canadian Training Institute is committed to supporting agencies that wish to develop their own internal capacity to
deliver in-house crisis intervention and prevention education. We encourage organizations to select staff with the skills
and who have organizational support to lead and deliver in-agency training.
CTI will provide graduates who deliver in-house training for their agencies with course manuals and certificates of
participation. Reproduction and mailing costs will be charged.
Individuals interested in delivering the 3-day Crisis Intervention program within their agencies.
Participants applying to this program must have completed CTI’s 3-day Crisis Intervention Program (within the past three years.)
John Sawdon, M.Sc.
Graham Vardy, B.E.S.
Steven Hughes, M.Ed.
Melanie Oda, R.N, M.H.Sc.
Steven Hall, B.A.
Contact us: 1-877-889-6158
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Treating Suicidal Adolescents in a Family Context:
Part of the problem? Part of the solution!
Dealing with suicidal youth is difficult for families and for the caregivers they encounter. When faced with suicidal
adolescents, we may feel less confidence, a greater sense of responsibility and anxiety, and frequently a sense that
we have few tools at our disposal. Research has linked adolescent suicidality to family issues of crisis, loss and change.
This interactive workshop for social workers, counsellors, psychologists, child care workers, healing centre staff and
other caregivers who work with adolescents will focus on adolescent and family contextual issues. It will utilize presentations,
small group activities, videotapes and case examples, and will concentrate on practical and skill development activities.
Jeannette Ambrose, B.A., M.Ed.
Contact us: 1-877-889-6158
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