TOT

Train the Trainer

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Institut de Canadien Formation

1-877-889-6158

Training for People Helping People

For details and registration,
        call 416-778-7056 or
        1-877-889-6158
or email programs@cantraining.org

Crisis Intervention with the Hostile/Aggressive Individual (5 day)

Five Day Program

Program Overview
CTI Canadian Training Institute is committed to supporting agencies that wish to develop their own internal capacity to deliver in-house crisis intervention and prevention education. We encourage organizations to select staff with the skills and organizational support to lead and deliver in-agency training.
CTI will support graduates who deliver in-house training for their agencies by providing course manuals and certificates for the participants. Reproduction and mailing costs will be charged.

Pre-requisite
Participants applying to this program must have completed CTI’s 3-day Crisis Intervention Program within the past three years.

Participants will:

Learn to plan, design and implement in-house delivery of the Three-Day Crisis Intervention with the Hostile and Aggressive Individual program;
Enhance their self-awareness as trainers utilizing the Myers-Briggs Type Indicator and other trainer style/learner style inventories;
Study adult learning and experiential theory and practice;
Practice how to create a safe and dynamic learning environment for trainees;
Learn to assist participants in understanding the relationship between the perrsonal/professional self;
Develop skills to defuse anger, hostility and resistance in conflict situations;
Enhance their confidence and skills as a trainer through practice designs, processing content and presenting lessons.

Are You Compliant?

Bill 168

Trainers

Rosemary Hardwick

Marilyn Herie, MSW, PhD

Steven Hughes, MEd

Birgitta Jansen, PhD, CPsych

Rob Klea

William Morrison, PhD

Greg Matsuo

Melanie Oda, RN, MHSc

Ruth Pellman

John Sawdon, MSc

Paul Schell

Wayne Skinner, MSW

Butch Snider

Bob Trainer

Margo Van Honsberger

Graham Vardy, BES

Tom Walker, BSW, RSW, MSW

Jason Young

Jeannette Ambrose, BA, MEd

H.R. Bremner

Heather Flett

Lynne Campbell, PhD
Forensic Psychology

Hospital Based Code White Teams (3 day)

Three Day Program

Program Overview
This program is designed to support organizations to reduce work place injury and stress, increase safe, effective responses to crisis situations and improve Customer Quality Ratings.

Through this program your organization will:

Meet emerging accreditation expectations;
Reduce staff injury, absenteeism, and turn over;
Improve client and patient centered care;
Address government and union expectations;

Proactively improve staff safety standards;
Enhance risk management outcomes;
Reduce litigation.

Participants will:

Build interpersonal awareness and develop skills related to: acting out behaviour, escalation of emotions and situations, assessing and responding with the most effective intervention, productive communication styles and strategies;
Examine how organizational culture and consistency can influence our ability to deescalate or escalate clients;
Explore the principles of team dynamics that lead to high performing CODE

WHITE teams;

Learn the importance of post crisis debriefing;
Study critical incident stress and explore the impact of critical incidents;
Learn approaches to mitigating exposure to traumatic events;
Explore prevention planning by examining:

Crisis Intervention with explosive children, teens and others -
Strategies for Intervening with Children/Youth in Crisis (3 day)

Three Day Program

Program Overview
CTI's approach to crisis training has always been focused on prevention. Our skills training program reinforces the need to build relationships with clients, to understand the intra and interpersonal dynamics, and, to enhance the staff's role as facilitator of learning. In achieving this we have designed a program which includes the following components:

Self-awareness and management of self.
Interpersonal awareness.
Intervention skills that focus on defusing and problem solving.
Self-protection and team restraint as a means of enhancing personal confidence infocusing on a problem-solving approach.
Defusing and debriefing, including renegotiating new behaviours.
Analysis of the culture of the organization.

Emphasized are the principles of empowerment, clarity and coalition building. By utilizing those principles, we will explore how we might defuse the level of arousal, assist clients to regain control and work co-operatively in a problem-solving format.
Pre-requisite Participants applying to this program must have completed CTI’s 3-day Crisis Intervention Program (within the past three years).

Participants will:

Explore the dynamics of anger and hostility;
Increase self-awareness in maintaining a grounded and centred approach in responding to clients who act out overtly;
Enhance interpersonal awareness and interpersonal skills in employing techniques to reduce physiological arousal in conflict situations;
Develop effective verbal and non-verbal approaches for responding to anger, hostility and resistance;
Identify and explore challenging crisis situations with participants through actual simulations;
Foster a holistic intervention approach which integrates the personal and professional self in our interactions with clients in crisis;
Increase understanding in the application of a safe control including contra-indicators that preclude the use of controls;
Enhance knowledge, skill and understanding in debriefing an incident of explosive behaviours for clients, staff and the organizational community;
Assess your working environment as to basic safety and security;
Assess and analyze policies, procedures and practices useful contributions and further explore where they may be improved to mitigate potential for aggression and acting-out behaviours.